Nordic Telephony AI Platform

European-built speech recognition, language processing, and voice synthesis specialized for contact centers.

Currently in pilot. Partnership inquiries welcome.

Nordic Language Mastery

Icelandic, Norwegian, Swedish, and Danish models optimized for 8 kHz telephony audio. Finnish and additional European languages coming 2026–2027.

European Data Residency

All processing in AWS EU regions. GDPR-compliant by architecture. Per-tenant isolation with dedicated encryption keys. Multi-region deployment across Ireland, Stockholm, and Frankfurt.

Contact Center Integration

Genesys AppFoundry Transcription Connector partner. Native AudioHook protocol support. Flat-rate pricing without per-minute surprises. Platform-agnostic architecture for future expansion.

Measured performance

  • Icelandic benchmark: 10 % WER median on FLEURS-is
  • Validated against Whisper-large-v3 baseline — 5× improvement on 8 kHz Icelandic audio
  • Noise-augmented testing across 8 kHz SNR levels (clean, 20 dB, 15 dB, 10 dB)

Contact

For partnership inquiries and enterprise pilots:

hello@muninlabs.io